Frequently Asked Questions
Do you take reservations?
We are a fast-casual dining establishment and we do not take reservations. We are open Monday through Thursday 11am – 8pm, Friday and Saturday 11am – 9pm. We are usually ready to serve those that come a little early and we never have a hard closing time.
Do you franchise?
We are a family-owned company and do not have intentions of franchising.
Is your sauce gluten-free?
Yes, our sauce is a gluten-free product and you’re welcome to click here for other allergen questions.
Do you deliver?
We do delivery through our Catering Department. Here is our catering menu. Please feel free to call 321-972-1888 or 1-855-368-7748 (ext 3) for details.
Why are you closed on Sundays?
4 Rivers is a family-owned faith based restaurant and we feel Sundays are a day for family and worship.
Who do I need to talk to about donations?
Please contact our Donations Coordinator at donations@4RSmokehouse.com
Do you have private rooms available?
Our restaurants are set up with communal picnic tables and family-style seating. We do not have private rooms at our Smokehouses but do welcome large groups to dine with us. Additionally, we have many options available through our Catering Department if you’re looking for something more private.
Do you have nutritional information?
We do not have nutritional information for our menu items. We do however offer allergen information here.
May I place an order online?
We do not have an online ordering system but we invite all guests to call 407-474-8377 or 1-855-368-7748 to place an order for any store location.
Do you have a mailing list and how can I learn about new store updates?
The best way to learn about our development and growth is by liking us on Facebook and at our current events page.
Are there preferred methods of reheating?
Click here for list of instructions.
What is your Company Office’s mailing address?
Our Company Office’s mailing address is 210 N. Park Ave Winter Park, FL 32792
If we have not answered your question with any of the above please send us a note on our form and we will be happy to follow up with you as soon as possible!